THE TAILS OF VALOR TEAM
Administration Coordination
Andrea
Administration Support
Andrea has a rich background in administration, boasting over 30 years of experience. She brings a blend of professionalism and humor to our team. Above all, Andrea is passionate about giving back and helping others
Founder/Executive Director
Heather Lloyd,
Heather Lloyd’s background is rooted in human medicine, emergency services, wellness and health.
In 2014, after a life-changing encounter with a homeless veteran, Heather founded Tails of Valor®, Paws of Honor Program Inc., with the vision of creating a non-medicinal path to healing through the unconditional bond between humans and dogs.
For more than a decade, Tails of Valor® has provided recovery-oriented canine-assisted therapy programs for veterans living with post-traumatic stress injury (PTSI) and traumatic brain injury (TBI).
Heather remains deeply committed to supporting the veterans, and frontline defenders of our communities by creating an environment rooted in empathy, safety, acceptance, and healing.
Wellness Team
Freddie, Combat Army Veteran
Wellness Program Director/Mentor
I am a proud U.S. Army combat veteran who served from 2005 to 2012. I was a Cavalry Scout trained in the art of small team tactical reconnaissance, night operations, gathering intelligence, and engaging the enemy directly when needed. From 2007 to 2009, I was deployed to Mosul, Iraq, during one of the most dangerous and volatile periods of the war. We fought every single day. This wasn’t a deployment spent behind the wire it was boots on the ground, in the streets, up close and personal with the fight. In March 2025, I was honored to receive the Veterans Hero Award from the American Red Cross of the Lehigh Valley. I hope to bring the raw, real experience of post-9/11 combat veterans into regional conversations about policy, workforce development, and veteran services. I live in Pennsylvania’s Lehigh Valley’s Northampton County and remain fully committed to my mission: to never leave a brother or sister behind—no matter where the battlefield lies.
Wellness Team
Nicole, BSN, CPS-PA, Navy Veteran
Wellness Intake Team
Nicole brings experience with professionalism. Being a Navy Veteran, BSN/CPS Nicole is able to provide guidance and support to our clients on their Journey With A Purpose®. She is a person with "lived experience" who has been trained to support those needing our services through the unconditional love of a dog.
Program Training Director
Whitney
Canine Management
Whitney graduated from the University of Delaware with a Bachelor's degree in Pre-Veterinary Medicine in May of 2024. Her lifelong love for dogs has inspired her to pursue a career dedicated to animals. Beyond her academic achievements, Whitney enjoys hiking and exploring the outdoors, boating, and has even had the unique experience of delivering a lamb. With a deep passion for animals and a hands-on approach to learning, she is excited to apply her knowledge and experience to a career that allows her to make a positive impact on the lives of animals, and their handlers.”
Canine Handler
Michelle
Canine Handler
Michelle is a dedicated member of the Tails of Valor® team who brings a unique blend of compassion, experience, and education. A lifelong animal lover, she holds a degree in Psychology from Cedar Crest College. Michelle began her journey with Tails of Valor as a volunteer where she quickly discovered a sense of purpose and belonging. Her dedication and expertise eventually led to her joining the staff. Outside of work, she enjoys spending time with her husband and daughter exploring nature, watching movies, and seeking out adventure.
Kennel/Canine Technician
Jess
Canine and Kennel Care
Jessica's background of canine rescue promotes a true love for animal health and welfare. Her canine management and kennel care skills will bring a supportive environment for our canines beginning their journey to be the best canine they can be for our nations heroes. Jess enjoys spending time with her children and all kinds of animals and with a strong history of military service within her family, she brings the love of her country with her to work helping our canines to make a difference in the future.
